Create a Welcome Email for you HOA Website

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Drafting a welcome letter/email for your HOA community is an important step in launching a new website. You want it to be concise and clearly written but also contain enough information for your members to understand what the new website provides and how to use it. We have drafted countless emails such as this and have put together a framework that can be used as a template for crafting such an email.

Welcome Email Template:

Dear HOA Community Members,

We are thrilled to welcome you to our new and improved community website! This platform has been designed to enhance our community’s communication and make important information more accessible to all of you.

To get started and access all the resources available on the website, please follow these simple steps:

1. Create Your Login Account:

  • To ensure a smooth registration process, please use the exact email address from which you received this email.
  • Go to the following link:
  • Follow the instructions on the page to reset your password and create your login account.  Once your password is reset you will be able to login to the website and access the secure members-only portal. 

2. Explore the Features: Our new website offers a wide range of features and resources that can benefit you as a HOA Community member:

  • FAQs: Get answers to common questions about our community.
  • Searchable Document Library: Find important documents, such as HOA bylaws, meeting minutes, and more.
  • Portal Links: Links to online dues payments, ARC applications, and Estoppel Certificate requests.
  • Events Calendar: Stay updated on community events, meetings, and activities.

We encourage you to explore the website and utilize its features to enhance your experience as a HOA Community member. 

Should you encounter any issues during the registration process you may submit a support request using the following link:

Thank you for being a part of our vibrant HOA Community. We believe that this new website will be a valuable tool for you and help us stay connected and well-informed.

Warm regards,

HOA Community Board

P.S. We will continue to update and improve the website based on your feedback and evolving community needs, so please feel free to share your suggestions with us.