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Top 10 Features Every HOA Website Should Have

When it comes to creating a website for your Homeowners Association (HOA), there are certain features that are essential for an effective online presence. These features not only provide residents with important information and resources but also help to foster communication and engagement within the community.

Below are the top 10 features that every HOA website should have:

Membership Portal

A membership portal allows residents to access exclusive content, view important documents, and stay informed of upcoming events and meetings. Additionally, a member login system can also include a messaging area that allows residents to contact the board and other members directly.

Events Calendar

An events calendar can be used to display upcoming meetings, social events, and other important dates for the community. With the ability to view events online, residents can easily keep track of their schedule and make sure they don’t miss anything important. Community managers should be able to add events to the calendar themselves in order to make last-minute changes and updates.

Discussion Groups

Having online community groups allows residents to share information, ask questions, and offer suggestions in an open and transparent manner. Groups can also be used to create sub-groups for specific topics, such as a gardening group or a social committee.

Newsletters and Email Alerts

Email alerts and newsletters allow the board to keep residents informed of important announcements, changes to community rules, and other information. By having the ability to sign up for email alerts, residents can choose how frequently they want to receive updates, making it more convenient for them.

Frequently Asked Questions (FAQs)

A FAQ section of a HOA website can provide quick answers to those commonly asked questions. This can save time for both residents and community managers.

Responsive Design

Having a website that is easy to navigate and responsive is a must-have feature. This will allow residents to access the website from any device, whether it be their computer, tablet or smartphone.

Photo Galleries

Online photo galleries can be used to showcase the community’s events, facilities, and amenities. They are also a great way to keep residents informed of the latest happenings in the community.

Community Directory

Incorporating an online community directory into your HOA website is a very useful tool for members to have access to. Listing contact information for other residents can help members keep in touch and communicate with each other.

Document Library

Having a library of important documents such as bylaws, covenants, and meeting minutes available for residents to view online can be a great way to increase transparency and accessibility. It is also a legal requirement in some states.

Contact Forms

Utilizing various contact forms throughout a community website is helpful in directing requests to the correct departments. For example, a billing inquiry could be routed directly to the community Treasurer thus saving all parties time.

An HOA website can be a powerful tool for facilitating communication and engagement within the community. By incorporating the above-mentioned features, the board can create an online platform that effectively connects residents and allows for seamless communication. It can also help to improve transparency, collaboration, and overall satisfaction among the members. With the right website in place, the HOA can foster a strong and cohesive community, which will lead to a more harmonious and successful neighborhood.

To get started building your own community website please contact us.